Trustly.pk

Scam guide

Fake Product / Non-delivery in Pakistan

Order never delivered, counterfeit or wrong item. Below are community-submitted reports about phone numbers, websites and accounts linked to this type of scam. Community reports are one signal, not a verdict — always verify independently.

Fake online stores take an advance payment and never deliver, or send a counterfeit, damaged or different item.

How this scam typically works

  1. Pages advertise popular products at very low prices and only accept advance payment.
  2. The store uses stolen photos and a new page with little history.
  3. After payment, delivery never happens or the item is fake or wrong.
  4. They stop replying, block you, or rename the page and continue.

Red flags

  • Prices much lower than everywhere else.
  • No cash-on-delivery option at all.
  • Page is new or has stolen photos and fake reviews.
  • Only personal bank transfer or wallet payment accepted.
  • No return policy, no business address, no contact number.

Latest community reports

No approved reports for this category yet.

What to do if targeted

  • Prefer cash on delivery, especially with unknown sellers.
  • Check the page history, reviews and whether photos are copied from other sites.
  • Keep screenshots of the order, chat, payment receipt and page URL.
  • If the seller is on a marketplace, open a dispute there as well.

Where to report

  • FIA NR3C cybercrime portal.
  • The marketplace or social platform hosting the store.
  • Your bank or wallet for the payment dispute.
Read the community guidelines

Frequently asked questions

Is advance payment always a scam?

No, but for unknown sellers it is the biggest risk. Prefer cash on delivery or a payment method that can be disputed.

The store sent a fake product instead of nothing. Is that still a scam?

Yes. Counterfeit or wrong items are a common version of this scam. Keep the item, packaging and receipts as evidence.